Privacy Policy

Introduction

Moirai Corporation Private Limited ("we", "our", "us") operates the Edtraa website (www.edtraa.com) and mobile application ("Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. By accessing or using our Platform, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

• Email address
• First and last name
• Phone number
• Address, State, Province, Zip/Postal code, City
• Social media profile information (e.g., from "Connect with Gmail", "Sign-in with Google")

Device Information

• Location (GPS)
• Phonebook (contact list)

Use of Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Platform
• Enhancing and personalizing user experience
• Communicating with users, including sending emails via platforms like Mailchimp and our in-house system
• Processing transactions through payment processors such as Stripe, PayPal, Esewa, Khalti, Connect IPS, etc.
• Conducting analytics using tools like Google Analytics, Firebase, and our own tracking system
• Serving ads via Google AdSense and AdMob by Google
• Implementing remarketing services on platforms like Google Ads, Twitter, Facebook, Pinterest, etc.

Data Protection Regulations

We comply with various global data protection regulations, including:

California Online Privacy Protection Act (CalOPPA)

We adhere to CalOPPA, which requires us to post a privacy policy and disclose the categories of personal information we collect and the third parties with whom we share that information.

General Data Protection Regulation (GDPR)

For users from the European Economic Area (EEA), we ensure that your personal data is processed lawfully, fairly, and in a transparent manner. You have the right to access, correct, or delete your personal data, as well as the right to restrict or object to its processing.

California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

For users from California, we comply with CCPA and CPRA, granting you the right to know what personal information is collected, used, shared, or sold, and the right to access, delete, and opt-out of the sale of personal information.

Tracking and Analytics

We use tracking and analytics tools to monitor and analyze the use of our Platform, including:

• Google Analytics
• Firebase
• Our own tracking system

Communications

Users may receive emails from us regarding updates, promotions, and other information. You can opt-in to receive these communications and can unsubscribe at any time.

Advertisements

We display advertisements on our Platform using services like Google AdSense and AdMob by Google.

Payments

We use various payment processors to facilitate transactions on our Platform, including Stripe, PayPal, Esewa, Khalti, Connect IPS, etc.

Remarketing

We use remarketing services to advertise to previous visitors on third-party platforms, including Google Ads, Twitter, Facebook, Pinterest, etc.

Social Media

We have a Facebook page named Edtraa, which can be accessed at https://www.facebook.com/learnwithedtraa.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@edtraa.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified via email or a prominent notice on our Platform prior to the change becoming effective.

Governing Law

This Privacy Policy is governed by the laws of Nepal, without regard to its conflict of law principles.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, restrict, or object to our use of your personal data. To exercise these rights, please contact us at support@edtraa.com.